INFORMATION YOU PROVIDE
We collect information from you when you voluntarily provide such information, such as when you register for access to certain services that we provide.
Information we collect may include but not be limited to username, email address, images or other content you send via our online forms, Help Center or email.
We take reasonable steps to protect the information provided via our online forms, Help Center and email from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
However, no Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us via these platforms. Please keep this in mind when disclosing any information via the Internet.
USE OF YOUR INFORMATION
USE OF YOUR INFORMATION
You may also provide us with feedback on our existing services or products, and other unsolicited submissions.
All feedback and Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such Information to others without limitation or attribution.
INFORMATION WE COLLECT
When you interact with us through any of our services, we may collect information from you, as further described.
We may use third party web site analytic tools such as Google Analytics on our website that employ cookies to collect certain information concerning your use of our services. However, you can disable cookies by changing your browser settings. Further information about the procedure to follow in order to disable cookies can be found on your Internet browser provider's website via your help screen.
We generally retain personal data for so long as it may be relevant to the purposes identified herein. To dispose of personal data, we may anonymize it, delete it or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for additional time.
YOUR DATA RIGHTS AND CHOICES
We believe that our clients should be treated equally no matter where they are, and so we are making the following options to control your data available to all clients, regardless of their location. You can unsubscribe from certain emails by clicking the “unsubscribe” link they contain. You can opt-out from certain cookie-related processing by following the instructions above in “Other Information.”Individuals in the European Economic Area and other jurisdictions outside the United States have certain legal rights to obtain confirmation of whether we hold personal data about them, to access personal data we hold about them, and to obtain its correction, update, amendment or deletion in appropriate circumstances. They may also object to our uses or disclosures of personal data, to request a restriction on its processing, or withdraw any consent, though such actions typically will not have retroactive effect. They also will not affect our ability to continue processing data in lawful ways.
You have a right to ask us to stop using or limit our use of your personal data in certain circumstances—for example, if we have no lawful basis to keep using your data, or if you think your personal data is inaccurate. HelpForYou offers you the ability to restrict the processing of your data for specific uses. The rights and options described above are subject to limitations and exceptions under applicable law. In addition to those rights, you have the right to lodge a complaint with the relevant supervisory authority. However, we encourage you to contact us first, and we will do our very best to resolve your concern.
If you would like to submit a request concerning your data, you can do so by contacting us. When doing so, please ensure the words “Personal Data Request” are in the subject or body of your message, along with an explanation of what data subject right you are seeking to exercise. For your protection, we may take steps to verify identity before responding to your request.